Personal Outcomes

The Council on Quality and Leadership originally developed the Personal Outcomes Measures in 1993. As a tool for evaluating personal quality of life and organizational supports, the personal outcomes promote opportunities and community inclusion for all people. Personal Outcome Measures emphasize what’s most important to people. The agency works to identify the organizational and individualized supports that will enable the person to achieve outcomes. Through the outcomes interviewing process the organization is able to respond to the needs of the person with appropriate supports.

The Personal Outcome Measures, and Organizational Assurances and Principals are used by the agency as a tool for continuous quality improvement. By working with SCOPES (The South Carolina Organizational Performance and Enhancement System) the Board has made a commitment to the outcomes philosophy and raising the bar on quality services.